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first direct / Customer service
Do you get breakdown cover with First Direct?
This policy provides roadside assistance in the event of an emergency when the vehicle is immobilized to ensure immediate repairs or towing to the nearest authorised garage. This cover is provided with First Directory.
Is first direct an insurance company?
We are authorised by the Prudential Regulatory Authority (“PRA”) and regulated by the PRA and the FCA as an insurance intermediary. We are registered on the Financial Services Register as: HSBC UK Bank plc under registration no.
Does first directory still exist?
From 13 March 2020, we’re no longer accepting new applications for First Directory.
How can I contact first direct? – Related Questions
What is so good about first direct?
With a score of 86.7 (out of 100) the bank sits well above the national average of 77.7, and the average for banks and building societies of 80.4. UK customers’ report their most important priorities for satisfaction are product / service reliability and quality, employee competence, attitude and helpfulness.
How good is first direct?
3.7 out of 5 stars. Having been a customer for about 25 years, I have always found the customer service to be excellent. friendly yet professional. I rarely need to call now as the app is excellent; I haven’t had any issues with it and it is so good to be able to monitor my finances so easily.
Who owns first direct UK?
first direct is a division of HSBC UK Bank plc. HSBC serves c17 million customers in the UK and employs approximately 43,000 people.
How do I get 150 from first direct?
Customers keen to make the move to first direct’s account will need to do so via the Current Account Switching Service (CASS) to benefit from the incentive. They must pay in at least £1,000 within three months of opening the account. The bank is offering £150 cashback.
How do I claim 150 from first direct?
First Direct is offering new customers £175 cashback if they switch over their current account — an increase on its previous £150 offer. To claim the bonus, you must open First Direct’s 1st Account using the Current Account Switch Service and pay in £1,000 within three months.
What is the best bank account in the UK?
Top-pick bank accounts
- Top free sign-up cash (up to £200) Nationwide: FREE £200 + 5% interest. First Direct: £175 to switch, plus TOP service. NatWest: Free £175 + £3/month cashback.
- Top for longer-term rewards. Santander 123 Lite: 1% to 3% bills cashback. Chase: 1% cashback, 1.5% interest + fee-free overseas.
Which is the best bank in UK?
The 5 Best Banks in the UK in 2022
- The Nationwide Building Society.
- Halifax.
- The Co-operative Bank.
- Santander.
- Barclays.
- Alternatives to Traditional Banking.
- FAQs.
Which is the best online bank UK?
Top 5 Digital Banks In The UK
- Starling Bank: Best For Everyday Accounts.
- Monzo: Best For Budgeting.
- Revolut: Best For International Payments.
- Atom Bank: Best For Mortgages And Savings.
- Monese: Best For International Students.
Who is the best bank?
Here are the top national banks in 2022:
- 🏆 Chase Bank: Best Bank Bonuses.
- Discover Bank: Best Cash Back.
- Bank of America: Best Online Banking.
- Citi: Best for Savings.
- PNC Bank: Best Banking Bundle.
- Capital One: Best Customer Satisfaction.
- TD Bank: Best Customer Service.
- US Bank: Best for CDs.
What banks do millionaires use?
Bank of America, Citibank, Union Bank, and HSBC, among others, have created accounts that come with special perquisites for the ultra-rich, such as personal bankers, waived fees, and the option of placing trades. The ultra rich are considered to be those with more than $30 million in assets.
How many bank accounts should I have?
An expert recommends having four bank accounts for budgeting and building wealth. Open two checking accounts, one for bills and one for spending money. Have a savings account for your emergency fund, then a second account for other savings goals.
Which bank is most trustworthy?
3 Most Trusted Banks Based On Trust Ratings
| Company |
Overall Trust Rating |
Ethics |
| TD Bank |
78.4 |
78.1 |
| Capital One |
76.1 |
79.5 |
| Chase |
71.6 |
71.3 |
What bank gets hacked the most?
Now we shift our focus to the top five most impactful financial, credit and banking data breaches (as well as a bonus breach) for consumers.
- Capital One.
- JPMorgan Chase & Co.
- CardSystems.
- BNY Mellon Shareowner Services.
- Scottrade.
- Bonus Breach: First American Financial Corp.