Simply include your name, email address, city, and state. You can also email us your photos at [email protected]. As well as tagging us on our Instagram @uhaul and using #uhaulfamous. Cannot upload duplicate photo(s).
Where do I find my U-Haul storage code?
If you lose your access card, you can purchase a new one at the customer service office for your location. If you forgot your access code, you can find it within your U-Haul account.
What happens if you lose a U-Haul key?
We can make you a new key for your lost UHaul truck coming out to your location creating a new working key for you saving a lot of time and money. We understand time is money and want to get you moving as quickly as we can. NEVER leave CHILDREN or KEYS unattended in the truck.
It’s certainly possible with a pair of strong bolt cutters, but we don’t allow it for several reasons: It’s against the rules and regulations Moove-In has to protect all of our storage unit renters. It could badly damage the door, or the hasp, which you would then need to pay.
How can I stop my U-Haul from being stolen?
Tips to Protect Your Moving Truck from Overnight Theft
Lock it!
Get a portable car alarm and/or steering wheel lock.
Park in a well-lit area that’s within a clear line of sight.
Park by a wall or use your vehicle as an obstacle.
Insure it.
What happens if I lose the keys to my truck?
If you lose it: You could call a locksmith, who can come and make you a new key on the spot. In some cases—an unusual or older vehicle—a locksmith may not be able to help. You might need to buy a new ignition lock cylinder and key from the dealer or an independent repair shop.
How do you open locked U-Haul?
Does uhaul refund unused miles?
Unused days or mileage are not refunded. Additional days and additional miles are charged at the pre-agreed rate on the contract. Upon check-in fuel, vehicle damage and vehicle condition will be verified. With U-Haul, you can even check the truck in yourself with your smartphone if you choose to self-return your truck.
Can I cancel a uhaul without penalty?
What is the U-Haul Cancellation Policy? Cancelling 24 hours before your scheduled reservation will help you avoid any penalties fees you might face.
U-Haul charges a $40 late fee for each extra day you keep your rental truck. It also charges $20 per day for trailers and towing devices. So, if you agreed to return your $40 truck by 10 a.m. on Thursday, you’re technically responsible for another $40 at 10:01 a.m.
Can you pick up and drop off U-Haul at different locations?
Where do I drop off my U-Haul equipment? Please refer to your contract. If you have an In-Town Rental contract, this must be returned to the location you picked it up from. All One Way contracts will include a return location address, or a phone number to arrange a drop-off location.
Can I cancel my U-Haul reservation online?
You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.
What is $50 reservation guarantee?
Should U-Haul, through its own fault fail to meet time, place and equipment size of your truck, trailer or towing equipment, a $50 “Reservation Guarantee” will be paid and U-Haul will still attempt to fill the reservation. Dollies and pads are not covered by the $50 “Reservation Guarantee”.
How much does U-Haul charge per mile?
For an in-town move, U-Haul charges under $0.99 per mile depending on the truck you select. One-way moves that take you a long distance are different. U-Haul will set a certain number of miles that will be included in the price you pay upfront. If you need more miles, those can be added on for $1.00 per mile.
Be sure to have stored in a place you can easily remember much like a note on your smart phone, a starred reservation confirmation email or even written on your calendar.
How do you keep someone from stealing your U-Haul trailer?
Do this by installing a padlock through two safety chains. This added security feature will prevent someone without the key to disconnect the trailer from the tow vehicle.
What is U-Haul live verification process?
We use a Live Verification Approval process that has a team of trained and certified specialists who quickly and accurately verify customers during the pick-up step to safeguard the best interests of the customer, community, and company.
How do I use the U-Haul app?
Is there Au haul app?
Get Moving Made Easier® with the official U-Haul® Moving & Storage app. Rent and Return a truck or trailer right from your phone. Manage every aspect of your move from the reservation to the return. Track all of your orders, manage your account, rent self-storage and move right in.