There is no legal or Code obligation on any accredited business to give you a courtesy car. A courtesy car may be supplied as a discretionary service and, therefore, we would recommend contacting the accredited business to request a courtesy vehicle before booking your vehicle in for service or rectification work.
How do I get a courtesy car UK?
Courtesy cars are often available from vehicle repair garages as both an incentive to attract new business, and for the convenience of their customers. Vehicle main dealer garages offering mechanical repairs will often provide a courtesy vehicle service.
What does courtesy car mean?
What is a courtesy car? A courtesy car is a temporary car you can use while your car is being repaired. It’s provided by your garage or your insurer, so you can keep driving even if your own car is out of action.
How much does a courtesy car cost?
Do I have to pay for a courtesy car? If you have comprehensive car insurance, a courtesy vehicle should be offered to you at no extra charge. As it will be insured for you to drive, the only thing you need to pay for is fuel.
Do you always get a courtesy car? – Related Questions
How long should it take to get a courtesy car?
If the repair shop has a courtesy car available, you should be able to drive it away on the same day (you can always call ahead to make sure they have one)
What is the difference between a hire car and a courtesy car?
Automatic courtesy cars can be supplied, providing the car being repaired is an automatic.
What’s the difference between Hire car and Courtesy Car?
|
Standard Courtesy Car |
Optional Hire Car |
| Replacement car if yours is written of until another is made top settle the claim up to a maximum of 21 days. |
N |
Y |
What happens if I crash a courtesy car?
What happens if you crash a courtesy car? When driving a courtesy car, your insurance for your main vehicle should cover you to the same level when you’re driving the replacement vehicle. Alternatively, you will have cover through the courtesy car provider.
Do you have to pay for damage on a courtesy car?
In general, you are liable for the cost of repairs if you damage someone else’s vehicle (or other property) and it is your fault. However, if you cannot agree on liability after the courtesy car is damaged, you or the owner of the courtesy car can make a claim to the Disputes Tribunal to settle the dispute.
Can a 17 year old get a courtesy car?
Information About Courtesy Cars For Young Drivers
Young drivers aged 17 to 21, are entitled to a courtesy car after a non fault car accident. They have the same legal rights and entitlements to a courtesy car as any other driver age group. Age is simply not a restriction.
Why can’t I get a courtesy car?
Even if you have comprehensive car insurance, there could be times when you might not be able to get a courtesy car. These include: If your vehicle only has windscreen or glass damage and you’re claiming on your windscreen cover. If your car has been written off or if your vehicle is stolen.
What documents do I need for a courtesy car?
In order to correctly complete your Courtesy Car Form it is likely that you will require information from the Policyholder’s Driving License.
Courtesy Car Form
- the customer’s name,
- date of birth,
- permanent address and address at the time of hire (if different), and.
- full particulars of their driving license.
Do courtesy cars come with fuel?
You will only have to pay for the fuel you use and won’t pay any other additional costs for the use of the courtesy car.
Can you smoke in a courtesy car?
We have a strict policy of NO SMOKING OR ANIMALS in our courtesy cars.
Do you have to clean a courtesy car?
The vehicle needs to be returned in a reasonably clean condition to enable inspection. Any heavy soiling needs to be cleaned prior to returning the vehicle, failing which, you will be liable to pay a valeting charge to return the vehicle to a presentable condition.
Do I get a courtesy car if mine is stolen?
Depending on the policy, you could get a courtesy car similar to your own (although this can be subject to availability) and keep it for as long as your car is in the garage. If your car is stolen or written off after an accident, your insurer might not give you a courtesy car.
Does comprehensive insurance include courtesy car?
If you have fully comprehensive car insurance, then it’s likely – but not guaranteed – that you’ll get a courtesy car while yours is off the road. If you’re not sure, check your policy documents to find out.
What is courtesy car upgrade?
Courtesy car upgrade
With this add-on, you’ll get: A similar car to your own while your car is being repaired, or for up to 21 days if your car has been stolen or written off.
Does stolen and recovered affect insurance?
Often times there is a misconception that stolen and recovered salvage titled vehicles cannot be insured or financed but that’s simply not the case! It is possible to secure financing on these vehicles as well as insuring them while they are on the road after purchase.
How long does it take for a stolen car to be in the system?
How Long Does The Insurance Claims Process Take For A Stolen Car? On average, it takes 11 days for an automobile to be found and 30% of recovered vehicles come back with damages. Most companies have a minimum waiting period before closing the claim. Typically it is 30 days.
How long before insurance pays out for stolen car?
Once liability has been admitted and enough evidence has been produced for the claim to be quantified, your insurer should settle the claim within three months.