What if I need the hire car for longer? You can extend the hire period by contacting Auxillis Limited on 0344 571 2715 and they’ll be happy to help.
How do I contact Auxillis?
It provides an insurance policy that supports the hire and repair services, deals with claims against the person or parties responsible for the accident and organises the hire vehicle and vehicle repair services. Any questions or issues should be raised with Auxillis Limited on 0344 5719280.
Are Auxillis cars tracked?
All Fleet vehicles are electronically tracked enabling them to be automatically ‘off hired’ through alerts at bodyshops, as well as improving security.
What do Auxillis do?
Auxillis provides market leading accident claims management services to motorists. With over 30 years’ of experience and expertise, we manage the initial call and assessment, online documentation, vehicle hire, delivery and repair of their car – where necessary.
Does Admiral use Auxillis? – Related Questions
What is a non-fault claim?
A non-fault claim is made when you are not to blame for an accident. In this case, your insurer can recover the total cost of the claim from the person whose fault it was. Essentially, it is the opposite of an at-fault claim where you are liable for any damage.
How do credit hire companies work?
Credit Hire is when a temporary replacement vehicle is provided by a Credit Hire Organisation (CHO) in the event of a non-fault road traffic accident, and the CHO funds the car hire whilst your vehicle is being repaired. The CHO will then claim the hire charges back from the at-fault party’s insurer.
What happens if you crash a hire car?
What happens if I damage my hire/rental car? If you have an accident or damage the roof, tyres or windscreen of your hire car, the rental company should organise any repairs. This is covered under your ‘damage waiver’. You will however be asked to pay towards the cost of these repairs – this is your ‘excess’.
What happens if you crash a courtesy car?
What happens if you crash a courtesy car? When driving a courtesy car, your insurance for your main vehicle should cover you to the same level when you’re driving the replacement vehicle. Alternatively, you will have cover through the courtesy car provider.
How much does a courtesy car cost?
Do I have to pay for a courtesy car? If you have comprehensive car insurance, a courtesy vehicle should be offered to you at no extra charge. As it will be insured for you to drive, the only thing you need to pay for is fuel.
Does my insurance cover me to drive a courtesy car?
You still need insurance to drive a courtesy car. Luckily, if your courtesy car is included in your insurance, your insurer should automatically cover you to drive it. If you’re getting a courtesy car but it isn’t through your insurance, though, it’s essential to make sure you’re fully insured.
What is the difference between a hire car and a courtesy car?
Automatic courtesy cars can be supplied, providing the car being repaired is an automatic.
What’s the difference between Hire car and Courtesy Car?
|
Standard Courtesy Car |
Optional Hire Car |
| Replacement car if yours is written of until another is made top settle the claim up to a maximum of 21 days. |
N |
Y |
Will my insurance cover a courtesy car?
If you have a comprehensive car insurance, you’re likely to be insured to drive a courtesy car. Most of the time, insurers that offer courtesy cars also cover any named drivers added to your policy. But it’s important not to assume that you or named drivers have courtesy car cover automatically.
Is a courtesy car free?
A courtesy car is a car provided free of charge, usually by the repairer or dealership and is likely to be what is available at the time.
Is it good to buy a courtesy car?
Are Loaner Cars in Good Condition? No matter which type of fleet vehicle you choose to check out – demo, rental, loaner – it may have been very well-maintained, especially a loaner. To top it off, loaner cars are technically “used” so their price is likely to be lower than a brand new counterpart.
Do you have to pay for damage on a courtesy car?
In general, you are liable for the cost of repairs if you damage someone else’s vehicle (or other property) and it is your fault. However, if you cannot agree on liability after the courtesy car is damaged, you or the owner of the courtesy car can make a claim to the Disputes Tribunal to settle the dispute.
Can a 17 year old get a courtesy car?
Information About Courtesy Cars For Young Drivers
Young drivers aged 17 to 21, are entitled to a courtesy car after a non fault car accident. They have the same legal rights and entitlements to a courtesy car as any other driver age group. Age is simply not a restriction.
What documents do I need for a courtesy car?
In order to correctly complete your Courtesy Car Form it is likely that you will require information from the Policyholder’s Driving License.
Courtesy Car Form
- the customer’s name,
- date of birth,
- permanent address and address at the time of hire (if different), and.
- full particulars of their driving license.
Do courtesy cars come with fuel?
You will only have to pay for the fuel you use and won’t pay any other additional costs for the use of the courtesy car.
Do I get a courtesy car if mine is stolen?
The cause If your car is written off or stolen, many standard policies won’t give you a courtesy car as the clause only covers you for repairs.
How long can you use a courtesy car?
How long can I keep a courtesy car? A courtesy car is usually only available whilst repairs are being completed or until a write-off settlement is agreed. A limit will be set, however; a maximum of 14 or 21 consecutive days is most common, but check the details of your policy to be sure.