Credit / Debit Card Hold Times
U-Haul places a hold on your account on all local moves. Once you return your equipment and we have an exact amount to charge your account we use the amount held to collect the total amount due.
What credit cards does U-Haul accept?
Making a reservation online requires an American Express, Discover, Mastercard or Visa, but you are not required to use a credit card when paying for your rental. You may pay for a rental with cash when the truck is returned.
How long does it take for U-Haul to refund?
Once your order has arrived back at our warehouse and has been verified, we will credit back the product cost (shipping will not be refunded unless a product was defective) within 2 to 5 days.
Can I cancel my U-Haul reservation without penalty?
What is the U-Haul Cancellation Policy? Cancelling 24 hours before your scheduled reservation will help you avoid any penalties fees you might face.
Does U-Haul put a hold on your credit card? – Related Questions
What happens if you don’t bring U-Haul back on time?
U-Haul charges a $40 late fee for each extra day you keep your rental truck. It also charges $20 per day for trailers and towing devices. So, if you agreed to return your $40 truck by 10 a.m. on Thursday, you’re technically responsible for another $40 at 10:01 a.m. Be sure to ask about a grace period if you’re late.
Can I cancel my U-Haul reservation online?
You may change or cancel your reservation by accessing it online at https://www.uhaul.com/Orders/ or by contacting your local U-Haul representative or your pick up location.
Does U-Haul give full refunds?
And at U-Haul, we’ll gladly refund the full purchase price of any unused box you return to us. We guarantee 100% buy-back of any unused U-Haul boxes, with receipt, at any U-Haul center location nationwide.
How much does U-Haul charge per mile?
For an in-town move, U-Haul charges under $0.99 per mile depending on the truck you select. One-way moves that take you a long distance are different. U-Haul will set a certain number of miles that will be included in the price you pay upfront. If you need more miles, those can be added on for $1.00 per mile.
Does U-Haul accept Applepay?
U-Haul does not accept Apple Pay at this time. You can use Apple Card, but you’ll either need to find a location with an actual payment terminal or someone who knows how Apple Card works.
How do I change my U-Haul reservation?
With a U-Haul move, you can modify/cancel your reservation online by logging into your U-Haul account, contacting your local U-Haul representative via phone or at your pick up location. Contacting a representative at least 24 hours prior will help avoid any penalties.
Can I cancel my reservation with Penske?
You can access your reservation online, call 1-888-996-5415 or click the image below to chat with one of our moving specialists. Can I cancel my reservation? You can cancel your reservation anytime with no fees attached.
How do I cancel my au haul account?
Exercising Access, Data Portability, and Deletion Rights
Calling Us at 1-866-242-7780. Emailing Us at [email protected]. Fill out the Contact Us form and select the “Data privacy request” option.
Does U-Haul give full refunds?
And at U-Haul, we’ll gladly refund the full purchase price of any unused box you return to us. We guarantee 100% buy-back of any unused U-Haul boxes, with receipt, at any U-Haul center location nationwide.
Does U-Haul refund unused mileage?
Unused days or mileage are not refunded. Additional days and additional miles are charged at the pre-agreed rate on the contract. Upon check-in fuel, vehicle damage and vehicle condition will be verified. With U-Haul, you can even check the truck in yourself with your smartphone if you choose to self-return your truck.
How do I stop my au Haul trailer from being stolen?
Do this by installing a padlock through two safety chains. This added security feature will prevent someone without the key to disconnect the trailer from the tow vehicle.
Do U-Haul trailers have trackers on them?
Tracking devices like GPS are not used for tracking U-Haul trailers. You’ll need to provide your own GPS and navigation system if your trip requires it. One reason U-Haul trailers do not have GPS devices is that they are usually really difficult to steal.
How do I secure my U-Haul overnight?
There are a few simple steps you can take to protect yourself from moving truck theft.
- How to Keep a Moving Truck Secure.
- Prevent Moving Truck Theft with a Sturdy Lock.
- Park In Well-Lit Areas Near Cameras.
- Back Up Against a Wall.
- Park Your Car Behind the Moving Truck.
- Consider a Steering Wheel Lock or Other Safety Device.