Trustpilot rating 4.4/5 stars
Hastings Direct scores 4.4/5 on trustpilot.com, based on 63,742 reviews, and 67% of reviewers rated the company ‘Excellent’. However, 10% rated it as ‘Bad’. Some customers complain that premiums have risen considerably on renewal.
What is the difference between Hastings Direct and Hastings Premier?
Hastings Premier vs Hastings Direct Overall Review
This means that they are exactly the same in every way… other than with two features as far as we can tell. Essentially, Hastings Premier offers motor legal and breakdown cover as standard—and Hastings Direct does not (you can buy these as add ons, however).
Does claiming windscreen affect premium Hastings?
Will a windscreen claim affect my no claims discount? Not if you have a Hastings Direct or Hastings Premier policy. If you have a Hastings Essential policy a windscreen claim will affect your no claims discount unless you have protected it.
Is Hastings Direct same as Admiral?
Admiral and Hastings Direct are two of the largest car insurance companies in the UK. Both come with most ‘must-have’ features, but they do not offer equal products.
Is Hastings Premier car insurance Good? – Related Questions
Who is the best car insurer in the UK?
Summary: Best car insurance companies in the UK 2022, by category
- LV=: Best for cheaper rates.
- Direct Line: Best for customer service.
- Admiral: Best for multi-car.
- Saga: Best for over-50s.
- Veygo: Best for temporary insurance.
- Hastings Direct: Best for young drivers.
- Swinton: Best for convicted drivers.
Who underwrites Hastings Insurance?
Around 90% of policies are directly underwritten by the Group’s Gibraltar based insurer, Advantage Insurance Company Limited. Hastings Group (Consolidated) Ltd is part of the Nordic insurance group Sampo.
Who is Hastings Direct owned by?
Hastings Direct is a trading name of Hastings Insurance Services Limited, and is part of the Hastings Group.
Who uses Hastings Insurance?
There are 3,300 members of staff working for Hastings Direct and it has around 3.1 million customers across its range of insurance products. Hastings Direct is an intermediary and its policies are underwritten by a small group of insurers. These include: Advantage Insurance Company Limited, Lloyds, and Axa.
Who is the parent company of Hastings Direct?
Hastings Insurance/Parent organizations
Who is the underwriter for Admiral?
Policy underwriters
EUI Limited arranges the sale of motor and home insurance policies on behalf of other insurers.
How do I contact Hastings insurance?
Manage and customise policy
We need to speak to you to do this, so please call us on 0333 321 9801 so we can help. We’re open: Monday-Friday 8am-7pm.
How do I speak to someone at Hastings Direct?
You can get in touch in the following ways:
- By filling in our online form to make a new complaint.
- By calling us on 0333 999 8904 our lines are open Monday to Friday from 9am to 5pm.
- By writing to us at: Customer Relations Manager. Hastings Direct. Conquest House. Collington Avenue. Bexhill-On-Sea. East Sussex. TN39 3LW.
Can I cancel my car insurance if I pay monthly?
Can I cancel my car insurance if I pay monthly? Yes. Plenty of people choose to pay their car insurance monthly, and there’s nothing to stop you from cancelling. Just tell your insurance provider that you want to cancel and they’ll arrange it for you.
Do Hastings Direct ask for proof of no claims?
If you decide to change your car insurance provider, they’ll want to see proof of your no claims discount. Your current insurer may include details of your no claims discount in your renewal or cancellation letters.
Do I lose my no claims if not my fault?
When you make a claim on your policy you’ll usually lose some or all of your NCB if your insurer has to pay out – even if it’s not your fault.
Is 9 years no claims the maximum?
For example, if you’ve been driving for 15 years and haven’t made a claim, and your insurer’s maximum limit is 9 years, it will show on your insurance document that you have 9 years no claim bonus.
How much no claims do I lose if I make a claim?
Even if you do have to claim for an accident that was your fault, you could still keep some of your NCB. If you make one claim during your insurance period, you’ll lose two years of the bonus. So, if you have five or more years NCB, it will reduce to three years at renewal.