What to Do if Car Insurance Company Is Stalling

Are you having trouble with a car insurance company that won’t give you what you deserve? If you’ve been in an accident or your car has been damaged, you may be facing a long wait to get everything sorted out. It can be especially frustrating when your car insurance company is stalling and not paying out the money they owe.

In this article, we’ll look at the steps to take if you’re dealing with a car insurance company that won’t pay. We’ll discuss how to make sure your rights are respected, how to make sure your claim is handled quickly, and how to make sure you get the money that’s rightfully yours.

By the end of this article, you should have all the tools necessary to take on any stalling car insurance company and make sure they do right by you.

If your car insurance company is stalling, you should contact their customer service department to ensure that they are processing your claim correctly. If they are not, make sure to document any delays and contact your state’s insurance regulator to file a complaint.

Delay in Car Insurance Payment

When a car insurance company stalls in paying a claim, there are usually several reasons for the delay. A few of the primary reasons may include:

  • Insufficient Information: The insurance company may not have sufficient information or documentation to process the claim.
  • Investigation: The insurance company may require additional investigation into the claim before they can approve it.
  • Incomplete Paperwork: If the paperwork is incomplete or incorrect, it can cause delays in processing the claim.
  • Multiple Parties Involved: If there are multiple parties involved in the accident, such as other drivers, pedestrians, or property owners, this can add complexity to the claim and lead to delays.
  • Fraudulent Claims: If the insurance company suspects that fraudulent activity is involved with the claim, they may take longer to investigate and process it.

It is important for policyholders to be aware of these potential reasons for delays when dealing with car insurance companies. Having a detailed understanding of what can cause delays in payment can help policyholders better prepare and understand why their claims may be taking longer than expected.

Signs of Stalling from Car Insurance Company

It is important to pay attention to signs that your car insurance company may be stalling. This can happen in many different ways, but here are a few signs that you should look out for.

Firstly, if the insurer is taking a long time to respond to claims or questions, this could be a sign of stalling. If they are not providing timely answers and resolution to your queries, then this could be an indication that they are trying to delay settling the claim.

Another sign to look out for is if they require additional information or documents that were not originally requested when filing the claim. This could be an attempt to slow down the process and delay settlement of the claim.

It is also important to watch out for changes in the terms and conditions of your policy. If the insurer suddenly adds new terms or conditions after you have already purchased the policy, it could be an attempt to avoid paying out on a valid claim.

Finally, if you find yourself being asked questions that have already been answered in previous communications with the insurer, this could be a sign that they are trying to stall or buy time until they can come up with an excuse not to pay out on your claim.

RELATED READING  What Is Intelligent Access Car Battery

It is important for car owners and drivers alike to watch out for these signs of stalling from their car insurance company in order to ensure that their claims are settled fairly and promptly.

Suspecting Your Car Insurance Company Is Stalling

If you suspect that your car insurance company is stalling, it is important to take action right away. It is possible for an insurance company to delay or deny a claim for various reasons. This can leave you in a difficult situation and without the protection of your insurance policy. However, there are steps you can take to ensure that your rights and interests are protected.

First, it’s important to contact your insurance company directly and ask questions about the status of your claim. This can include asking about the expected timeline for processing the claim, any additional information needed, or any other issues that may be preventing a resolution. Be sure to document all conversations with your insurer as well as any written communication. Make sure that you provide accurate information and keep copies of all documents related to the claim.

It’s also useful to submit a formal complaint with your state department of insurance. The department will conduct an investigation into the matter and determine if any violations have occurred on behalf of the insurer. In addition, some states offer dispute resolution programs which may be able to help resolve the issue without having to go through a lengthy court process.

It is also important that you are aware of your rights under state consumer protection laws and regulations. These laws will provide you with certain protections against unfair or deceptive practices by insurers. Be sure to familiarize yourself with these laws so that you can make an informed decision when dealing with an insurance company.

Finally, it may be necessary to seek legal assistance if your car insurance company continues to stall on processing your claim. An experienced attorney will be able to advise you on how best to proceed in such a situation and ensure that all applicable laws are followed. While this can be costly, it may be necessary in order to protect yourself from further delays or denials from the insurer.

Step 1: Gather Evidence

If you suspect that your car insurance company is stalling, the first step is to gather evidence. Make sure you have copies of all relevant documents such as policy numbers, claims forms and correspondence. You should also keep a log of your interactions with the company and any promises or guarantees they have made. This will help you prove that they have been stalling and provide a paper trail if you end up needing to take legal action.

Step 2: Contact the Insurance Company

Once you have gathered evidence, contact the insurance company directly to discuss your concerns. If possible, request a meeting with a senior representative. Be polite but firm in outlining your case and ask for an explanation for why there has been a delay in processing your claim.

Step 3: Submit an Appeal

If the insurance company does not provide satisfactory answers or fails to address your complaint, then you should consider submitting an appeal. Depending on where you live, this could be done through an ombudsman service or regulatory body. Make sure you provide all the relevant documents with your appeal, including copies of any relevant correspondence.

Step 4: Seek Legal Advice

If all other avenues have failed and the insurance company continues to stall on processing your claim, then it may be necessary to seek legal advice. A lawyer can help you determine whether there is a case for suing for breach of contract or negligence on behalf of the insurance company.

Step 5: Take Action

If legal advice confirms that there is grounds for taking action against the insurance company then it’s time to start taking steps towards filing a lawsuit. Make sure that all paperwork is in order before proceeding and consider whether it would be more cost effective to negotiate with the insurance company out of court first.

RELATED READING  What Is the Front End of a Car Called

Dealing With an Insurance Company That’s Refusing to Pay

If you’ve been in a car accident and your insurance company is refusing to pay your claim, it can be incredibly frustrating. However, you should take the time to understand why they are refusing and what options you have.

The first step is to determine why the insurance company is refusing to pay. It could be because of a variety of reasons, such as: the policy does not cover the accident; there was not enough evidence to support your claim; or there was fraud involved. Once you understand why they are denying your claim, you can start looking into other options.

One option is to contact the insurance company directly and discuss the matter with them. They may be willing to work with you and explain their decision more clearly. It’s important to stay calm and professional when talking with them so that they take your situation seriously.

Another option is to hire a lawyer who specializes in insurance disputes. The lawyer can review your policy and advise you on how best to proceed with your case. They can also represent you in court if necessary.

You may also want to consider filing a complaint with the Department of Insurance in your state or filing a suit against the insurance company in small claims court. In either case, it’s important that you have all of the documentation related to your case ready before proceeding.

Finally, if none of these options work for you, it may be worth seeking out a settlement outside of court by negotiating directly with the insurance company or hiring an arbitrator or mediator who can help resolve the dispute between both parties.

No matter which path you choose, it’s important that you remain patient and keep track of all communication between yourself and the insurance company so that if needed, you can refer back to it at any time.

Gathering Necessary Evidence

When making a claim on a car, it is important to gather and organize evidence in order to prove that the claim is valid. This can include documents such as the vehicle title, registration, repair orders, inspection records, photographs of the vehicle before and after damage, and receipts for any repairs or parts replacements. In addition to these documents, witness testimony and expert opinions can also be used to back up the claim.

Inspection Records

Inspection records are important documents that detail any repairs or maintenance done on the car. These records can provide proof of any pre-existing problems with the car that might have been overlooked when making a claim. Additionally, they may provide evidence of any modifications or upgrades that have been made to the vehicle since its purchase. It is important to note that these records must be up-to-date in order for them to be considered valid evidence.


Photographs are an essential piece of evidence when making a claim on a car. Photographs of the damage should be taken from multiple angles and should include close-ups of any particularly damaged areas. Photos should also be taken of any other parts of the car that might have been damaged but not easily visible from outside inspection (such as underneath the hood). Additionally, photos of the vehicle before damage should also be taken in order to provide a comparison.

Receipts and Repair Orders

Receipts for repairs or parts replacements are another important document when making a claim on a car. These receipts should include details such as:

  • Date: Date of purchase for repair/replacement parts.
  • Description: Detailed description of each part purchased.
  • Price:

Additionally, repair orders are also helpful in providing proof that certain repairs were made to restore the car back to its original condition. It is important that these documents clearly state which parts were replaced or repaired and how long it took for those repairs to be completed.

What To Do If You Can’t Reach a Settlement With Your Car Insurance Company

Reaching a settlement with your car insurance company can be a daunting task. Unfortunately, it is not uncommon for negotiations to break down and for both parties to be unable to reach an agreement. In such cases, you may have to take matters into your own hands and pursue a resolution in order to receive the compensation you deserve.

If you and your car insurance company are unable to reach an agreement, the first step is to determine why the negotiation has stalled. Common issues that can lead to disagreement include the amount of compensation being offered, the type of coverage being provided, or even disagreements about who is at fault for an accident. Once you have identified the cause of the dispute, it is important that you document as much detail as possible in order to support your case should it go before a court of law.

The next step is to consider all available options. You may wish to consult with an attorney or file a formal complaint with your state’s department of insurance. Alternatively, if you believe that you were unfairly treated by your car insurance company, you may wish to consider filing a civil lawsuit against them in order to receive proper compensation.

It is also important that you remain patient throughout this process as it can often take months or even years before a settlement is reached. During this time, it is important that you continue making payments on any outstanding balance due on your policy as failure to do so could lead to further complications down the line.

Finally, make sure that you are aware of any deadlines that may apply in your case as these can often have significant implications on how quickly or successfully a settlement can be reached. If necessary, seek legal counsel from an experienced lawyer who specializes in car insurance disputes in order to ensure that all relevant deadlines are met.


If your car insurance company is stalling, the best thing to do is contact your state’s insurance commissioner. The commissioner can investigate whether the car insurance company is acting in bad faith, and if they are you may be entitled to punitive damages.

You should also consider consulting a lawyer who can help you assess your legal rights and remedies. A lawyer can also help you negotiate a settlement with the car insurance company if possible, as well as guide you through the process of filing a lawsuit.

It is important to remember that if your car insurance company is stalling or acting in bad faith, it could cost you time and money; so don’t hesitate to take action when necessary.

No matter what the situation, always make sure that you read your policy carefully and understand what coverages you have purchased before signing any documents or making any payments. This will ensure that there are no surprises in case of an accident or other incident.

About the author

Website | My latest articles

William Getty lives and breathes cars. He started driving cars as a 12 year old on the racetrack with his dad. Since then cars has always been a big part of Williams life.

In his garage you can find his beloved 2005 Ford Mustang, as well as a 2020 Audi A3.

RELATED READING  What Is a Multi Point Inspection on a Car